Where We Ship From

Where We Ship From

To keep our pricing accessible while maintaining dress quality, Furlla operates as a direct-to-consumer online brand.

Our dresses are produced and shipped from our partner workshop located in Suzhou, Jiangsu, China, a region internationally known for formalwear and evening dress manufacturing. We do not use a U.S. retail warehouse, which is why production begins only after an order is placed.

Why We Ship From China

Formal dresses require skilled tailoring, hand-applied details, and size preparation. Our production partners specialize specifically in prom and occasion gowns. By shipping directly from the production workshop, we avoid retail markups and are able to offer more size and color options than a traditional boutique.

Order Processing

After payment is confirmed, your order enters production.

  • Tailoring & preparation: 7–14 business days

  • Quality inspection & packaging: 1–2 business days

Every dress is inspected before shipment.

Shipping & Delivery

Once completed, your order is shipped internationally to you.

For United States customers:

  • Shipping carrier: international express service

  • Estimated transit time: 3–12 business days

  • Tracking: provided by email after dispatch

Delivery times may vary slightly during peak prom season or holidays, but we always provide tracking so you can follow the shipment.

Customs & Duties

Most U.S. customers do not need to pay additional duties upon delivery. If a customs inspection occurs, the carrier will contact you directly.

Transparency

We want customers to clearly understand where their dress is made and how it is delivered before placing an order.
Furlla is an online-only brand and currently does not operate physical retail stores.

If you have any shipping questions, please contact us at: furllausofficial@gmail.com